Start with the symptom
Describe what changed: moisture, water use, sound, staining, or another observable clue.
The exact procedure depends on the property and the evidence. This page describes a general way to think about a leak-detection visit without inventing a company-specific workflow.
Describe what changed: moisture, water use, sound, staining, or another observable clue.
The strongest clues can help focus attention on a plumbing route or section of the property.
Detection work is intended to reduce uncertainty around where water may be escaping.
The appropriate repair or next investigation depends on what the evidence shows.
The goal is not to make the biggest opening. It is to make the next decision with better information.
Hidden leaks are frustrating because the visible damage can be downstream from the source. A process that begins with observable evidence can help keep the investigation focused.
You do not need a perfect diagnosis before making contact.
For example: damp flooring, a water sound, staining, or an unexplained change in water use.
Note the room, floor area, wall, basement, foundation edge, or other location where the clue is visible.
Continuous, intermittent, after fixture use, after weather, or at another identifiable time.